delete your account.
emo emo is made by Renaissance Systems. You can delete your account and every log at any time.
in the app.
Settings (the person icon on the today screen), then account, then delete account and all data (or delete all data if you're not signed in). Type delete to confirm. It happens at once. If your subscription has ended, the same option is at the foot of the plans screen ("delete data").
by email.
If you can't use the app, write to hello@accustom.app from the email address you signed in with (if you used Apple's Hide My Email, include the address shown in the app under settings, account), asking us to delete your account. We do it within 7 days and reply when it's done.
what is deleted.
- Your account and sign-in (Firebase Authentication), and, on iPhone, the app's access to your Apple ID.
- Your encrypted backup.
- RevenueCat's record of your purchases.
- Every cycle and mood log, your settings, reminders and recovery code on the phone you delete from.
what is kept.
Nothing by us. Apple and Google keep their own records of your purchase. A subscription is not cancelled by deleting your account: cancel it in the App Store or Google Play first, so you're not charged again. Logs on another phone you used without backup stay on that phone until you delete them there.
deleting some data, and keeping your account.
- A period: open the calendar, tap its first day, then "remove this period".
- Your backup: settings, account, turn off encrypted backup. The encrypted file is deleted at once; your logs stay on your phone.